Saturday, November 7, 2020

Coleslaw Adventure

Nice coleslaw?

Well, it’s a food that is ‘hard to come by’. Literally!

I ordered it on Qoo10 few days ago, on 4th Nov, and arranged it to be delivered on 6th Nov, 3-6pm, as it was indicated to specify a timing for the delivery, so that the food can stay fresh.
Sounds good!

So yesterday waited for it, 3-6pm. Nothing came.
At 6+, I had to leave home to pick penny from dog grooming.
While on the way, the seller called me, and said the delivery guy did not go and pick from her. She only  told me the problem, but never provided any further step to do.
Wait or not to wait? Cancel or not to cancel.

Back home, around 7.30pm, I texted seller to ask for information, until around 8pm, said the Qxpress team will call me. Indeed, someone called, and ask me if I still want to food. 
Sure, why not? Then hang up.

Then, no news … … …

At 9+, close to 10pm, seller texted me and said the delivery guy still not there to collect.
Woah!!
Again, I asked seller what should we all do.
Silence.
I even offered to go and collect from her myself, looking at the time being 10pm already.

Seller then messaged and said it’s getting late, suggested to arrange for tomorrow.
Well, I am not hard-up for the coleslaw to be delivery at the hour, so it is fine with me.

Best thing happened, seller called me at 11pm, and said the delivery guy just reached her place, and ask me if it is ok to delivery the coleslaw.

Although not very willing, just want to close the episode, I said fine. I will wait.

From Tiong Bahru to Joo Chiat, probably 20 minutes should be more than enough.

So watch some TV and waited.
Phone received a SMS at 11.09pm, said the delivery is completed.
What?!?!?!?! Huh!??!?!
Went out to take a look, nothing.

11.30pm, no one appear.
11.45pm, nothing happens. Went to check physically at my gate in case some clever delivery guy just leave it outside the house.
Don’t have.

Well, called the seller. Couldn’t get through. Nice, off the phone and went to sleep I guess.
Track the delivery and saw the driver’s memo stated as delivered (as per SMS’ timing) that has a contact number.
Called, but line was forever engaged.

Gave up.
Decided to go back to do my own things and then sleep.

Morning came, my help came to me and said the coleslaw was hanging outside the house.

What the cuckoo brain of the delivery guy. Food leave outside the door in the middle of the night.
Some food party is it?

Now got dilemma.
Should still eat the coleslaw or throw away?
Decided to keep and eat lah. At most go toilet more often. LOL

While the delivery was really bad this time round, totally unprofessional, I have to agree that this is technically not the seller’s fault.
However, being the seller, there is obligation to ensure things are done smoothly, especially when the problem was known to her right from the beginning.
I am sure seller would see my missed calls, and SMS in the morning.

Guess what? Nothing heard from seller.

Oh well, should I order again from same seller in the future? Hmmmm …